Traveler Pledge

We know how precious your travel time is, and we truly care about you having an amazing trip. While Lush Palm delivers a high level of customer service and we’ll always do everything we can to help you have the best time, our traveler is someone who is easy-going and can embrace the spontaneity and change that can happen with the unpredictable nature of travel. Our traveler can roll with the punches and keep the positive vibes flowing.

Being a small-group trip, we’re going to be sharing space with other travelers and we want to ensure that we’re all on the same page. By committing to these guidelines, we can all contribute to creating a wonderful experience for everyone. So, before you wax up your board and paddle out with us, we kindly ask you to agree to our Traveler Pledge.

I will respect local cultures and the environment.

  • I understand that I may be visiting a culture different than my own and I will be respectful and patient with any cultural differences.
  • I will travel with an open and curious mind.
  • I will practice good surf etiquette and respect local surfers.
  • I will respect the natural environment and follow any guidelines for responsible and sustainable travel.

I will respect my fellow travelers, share positive vibes, and promote inclusivity.

  • I am excited to meet travelers from all walks of life.
  • I will treat everyone with respect and uphold a welcoming and safe travel environment.
  • I will contribute to a positive and inclusive atmosphere throughout the trip, avoiding negativity and helping create a harmonious environment for everyone.
  • I understand that everyone is at different surf levels and I will uplift and support my fellow surfers’ surfing ability and progression.
  • I understand that this trip is not only my vacation but also the vacation of others, and I will strive to be punctual and considerate of everyone’s time.

I will respect my Trip Hosts and Surf Coaches.

  • I understand that my Trip Hosts and Surf Coaches are entrusted with the comfort, well-being, and safety of all travelers in our group.
  • I agree to recognize their expertise and follow their instructions in order to help create a easygoing and well-managed environment that allows everyone to have a memorable and enriching surf travel experience.

I will respect the Surf Coaches’ expertise and trust they have my back.

  • I understand that the Lush Palm team will monitor the surf conditions and will take me to the ideal surf for my surf level.
  • I will respect the Surf Coaches’ expertise and recommendations in regards to my surf level and the ideal waves for me.
  • I will be honest and realistic about my surf skills (ego aside), as this will help me have the best time and be in conditions that are appropriate for my surf ability.
  • I understand that the Surf Coaches have my best interests at heart and make decisions based on my safety.
  • If I feel unsafe or uncomfortable with any surf conditions or situations, I will communicate this to my Surf Coach.
  • If I need help with anything, I will let my Hosts and Surf Coaches know immediately.
  • I understand that the Lush Palm team has no control over the surf conditions and weather, however will always strive to get me to the best conditions available for my surf level.

I will communicate my needs.

  • If any issues come up on the trip, I will let my Host know so the Lush Palm team can proactively address any concerns that I may have.
  • If I need help with anything, I will let my Hosts and Surf Coaches know immediately.

I will go with the flow.

  • I recognize the unpredictable nature of surf conditions and travel, and that unexpected things can happen (and sometimes this results in the best travel experiences!). If the unexpected happens, I can handle it and roll with the punches with a positive attitude.
  • I understand that last-minute changes to the schedule are always possible (but I know the Lush Palm team will communicate changes beforehand, whenever they can).

I will choose my own adventure.

  • I have read the retreat schedule and it looks good to me!
  • I understand that there is a daily surf/activity schedule, however I’m free to join in as much or as little as I would like (without any pressure)
  • I understand that all activities are optional and I can opt out of any activities if I’m not feeling it (example: lounge at the pool instead of going for a 2nd surf session).

I will not engage in harassment or unwanted physical contact.

  • I support Lush Palm in its objective to create a respectful and inclusive environment for all, and in its condemnation of all forms of violence, sexual harassment, racism, and bigotry.
  • I will refrain from using inappropriate or offensive language or behavior in all circumstances, regardless of whether it is verbal, physical, visual, online, or in any other form.
  • I understand that engaging in or enabling any of these behaviors is strictly prohibited, and any violation may result in immediate removal from the trip.
  • I understand that Lush Palm considers any discrimination based on race, religion, national origin or ancestry, sex, gender (including sexual orientation, gender identity, and gender expression), age, disability, ethnic origin, political affiliation, or any other reason as harassment under this Code of Conduct.
  • I understand that if I experience or witness any harassment or unwanted physical conduct and wish to report the incident, I should inform the Trip Host or another Lush Palm team member as soon as possible.

I will not engage in illegal activities and forbidden substances.

  • I will uphold legal and ethical standards throughout the trip.
  • I will not engage in any illegal activities, or use any substances that are prohibited by the laws of the destinations we visit.
  • I will abide by Lush Palm’s no-drug policy, with the exception of any necessary medication that I have been prescribed by a medical professional. However, I understand that it is my responsibility to ensure that my use of any such prescription medication and my use thereof complies with the local laws and regulations of the destinations we visit.
  • I understand that violating the law not only goes against this Code of Conduct and can negatively impact not only myself and other travelers, but can also have serious consequences, including but not limited to arrest and criminal charges for which Lush Palm shall bear no responsibility.

I will drink responsibly.

  • I recognize the importance of responsible drinking and commit to upholding this principle throughout the trip. By doing so, I aim to create an environment that promotes not only personal safety but also the enjoyment and comfort of all travelers.

​I will take precautions to avoid illness.

  • I will take necessary precautions to prevent the spread of illness and follow any recommended health guidelines provided by the trip organizers or local authorities
  • I will inform the Trip Host if I am feeling unwell or experiencing symptoms of illness.

I will be aware and respectful of my use of technology around others.

  • I understand that this trip is a great opportunity to unplug from technology and be in the now with with my fellow travelers.
  • I will refrain from using my cell phone or other electronic devices during meals (unless there is an emergency). In case of an emergency, I will strive to take the call from a quiet place away from the table or in a manner that causes the least disruption to others.
  • If I need to take a call, I will not use speaker phone around others or in any communal areas.

By signing this Traveler Pledge, I commit to upholding these principles and ensuring a respectful and enjoyable travel experience for myself, my fellow travelers, and the communities we engage with.