Private Surf Retreats // Planning Fee & Agreement

Get ready for an unforgettable journey! We’re excited to create a bespoke, extraordinary surf retreat for your group. Here’s the lowdown on how we’ll work with you to bring your trip to life, and more information about our Planning Fee and Agreement.

Your Dream Surf Retreat in 3 Easy Steps

1. Get Started

Kickstart your retreat with a brief inquiry form and Exploratory Call to ensure we’re a perfect match for your needs. Once we confirm we’re a mutual fit, we ask for a $400 planning fee to get started. The fee isn’t extra, as it will go toward your retreat’s final cost.
See details below.

2. Share Your Vision

Dream big and share your vision with us! We’ll schedule a Discovery Call to learn all about your style and preferences so we can custom-tailor your perfect private retreat. Afterwards, we’ll get to work creating your custom retreat and send you detailed retreat options as soon as possible.

3. Book Your Retreat!

We’ll craft your custom private retreat and present you with three exquisite villa options, each aligned with your style and preferences. Choose your favorite paradise, finalize your retreat details, and get ready to embark on an unforgettable surf experience!

The Planning Fee & Agreement

Our goal is to craft your perfect retreat – we’re passionate about designing your dream surf getaway and then making it happen with flying colors.

To get started, fill out our easy inquiry form to ensure we’re a perfect match for your needs.
You can also schedule a brief exploratory call to get to know us and we’ll answer any questions you may have.

Before deciding to work together, our team will ensure we can deliver the surf experience you’re looking for. Like with any good relationship, it needs to be a mutual fit. And our position is that we’re only a fit if we can create and execute your dream surf retreat.

Once we decide we’re a mutual fit, we ask for a $400 planning fee to get started. We put a lot of time and TLC into private retreats, and this fee enables us to give you our dedicated service and time. It’s our commitment to you, and your commitment to an extraordinary retreat.

The planning fee is not an additional charge, as it will go toward your retreat’s final cost.

Below is our Planning Fee Agreement. By paying the planning fee, you agree to the terms listed in this Agreement.

If you have any questions, please reach out to our team at anytime at hello@lushpalm.com.

We look forward to working with you!

– The Lush Palm Team

Lush Palm Private Surf Retreat Planning Fee Agreement

1. Introduction

This Planning Fee Agreement (“Agreement”) is entered into by Lush Palm (“Company”) and the undersigned client (“Client”). This Agreement outlines the terms and conditions associated with the planning fee required to commence the personalized planning and booking of a bespoke private surf retreat (“Retreat”).

2. Planning Fee

The Client agrees to pay a planning fee of $400.00 (the “Planning Fee”) to the Company. This fee is intended to cover the initial costs associated with the planning and customization of the Retreat. The Planning Fee will be credited toward the final cost of the Client’s booked Retreat.

3. Services Covered

The Planning Fee includes the following services:

  • Initial phone consultation to understand your preferences and requirements. (This call can take anywhere from 15 – 60 minutes depending on our conversation and your questions, however we can keep it as brief as you would like.)
  • Customized retreat planning, including itinerary planning, accommodation, private chef services, surf locations, activities, and transportation.
  • Reservation and booking services for accommodations, activities, and transportation as required.
  • A selection of three villa accommodations for your consideration.
  • Personalized support and assistance during the planning phase.
  • After booking a private retreat, your group will receive continued travel planning and support – before, during, and after your retreat.
  • After booking your retreat, you’ll receive a Mini Lush Palm Travel Guide to the area – a downloadable guide packed with our favorite spots and local secrets.

Important Notes:

  • This is a private retreat designed for your group – it’s self-guided, and you’ll be exploring your chosen destination in a rental car or with a driver depending on your destination and preferences. (If you prefer to have a hosted retreat, let us know, as this can be arranged.)
  • Once you’ve chosen your villa paradise and final retreat details, a 15% deposit confirms your booking.
    • If you are booking a trip within 70 days of your check-in date, payment in full is required to confirm your reservation. We’ll provide you with the full Booking Terms and Conditions alongside the final quote, as the Terms may vary slightly depending on the selected villa.)

4. Application of Planning Fee

The Planning Fee will be applied as a credit towards the final cost of the Client’s booked Retreat. It is not an additional charge but a part of the total Retreat cost.

5. Booking Requirement

The Client must book their Retreat within one year of receiving their retreat options from the Company. Failure to book within this timeframe will result in the forfeiture of the Planning Fee and the need to pay a new planning fee should the Client wish to restart the planning process at a later date.

6. Villa Availability and Booking Commitment Terms

Due to the high demand and limited availability of villas, Lush Palm is unable to reserve villa dates in advance. Therefore, we strongly advise that you begin planning your trip only when you have confirmed the final guest count and the exact dates for your trip, and are prepared to make bookings. If, after initiating the retreat planning process, we provide multiple villa options and you subsequently decide to delay booking, leading to the original options becoming unavailable, we will assist you in finding new availability and work with you one additional time. However, please be aware that if a second instance occurs where provided options are not booked and become unavailable, an additional planning fee of $400 will be required for further availability searches and planning assistance.

7. Payment Terms

The Retreat planning process will commence only upon receipt of the Planning Fee. Payment can be made via credit card or ACH transfer.

8. Cancellation and Refund Policy

The Planning Fee is non-refundable except in the event that the Company is unable to provide the agreed-upon planning services. If, for some reason, the Company isn’t able to provide villa options (due to lack of availability or otherwise), the Client will be refunded the planning fee in full. If the Client cancels the booked Retreat or does not book their retreat within the one-year timeframe, the Planning Fee will not be refunded.

9. Limitation of Liability

The Company is not responsible for any loss, injury, damage, delay, or any other unforeseen event that may occur during the Retreat. The Company acts only as an agent for the Client in arranging the Retreat and is not liable for the actions or inactions of third-party service providers.

10. Agreement Acceptance

By paying the Planning Fee, the Client acknowledges and agrees to the terms and conditions outlined in this Planning Fee Agreement.