Shipping

FREE shipping on orders of $99 or more.

For orders under $99, shipping is calculated at checkout.

Our goal is to ship your order within 1-3 business days, but we’re a small team so please allow up to 5 days for your order to be shipped. Once orders are shipped they will arrive within 2-4 business days. (Transit times are estimates provided by the shipping carriers. Lush Palm is not responsible for any delays.)

In alignment with our mission to be as sustainable and earth-friendly as possible, almost all of our packaging materials are made from 100% recycled content and made in the USA. All packaging is fully recyclable.

*We currently only ship within the United States, but International shipping will be available soon. To be notified when we start shipping internationally, please sign up here.

 

Returns

We want you to be stoked on your Lush Palm goods. If you’re not stoked for some reason, please let us know! Most purchases may be returned within 15 days.

You can return any new, undamaged beach towels or blankets within 15 days of delivery. Please ensure that all items are unused and undamaged.

Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.

Before shipping back your return, please send us an email at [email protected] with your order number and let us know which item you are returning from your order. We will respond with directions for shipping back your return.

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Please allow approximately 1 – 2 weeks for processing. You will receive an email notification when your return has been processed.

Lush Palm is not responsible for shipping fees or lost returns. Please obtain a tracking number for your records.

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Unfortunately, we are not able to accept returns or exchanges for prints or digital products at this time. If you have specific questions about any prints or digital products before you place your order, please email us at [email protected]

 

Refund Process

We’ll issue your refund as soon as we receive the return. Refunds are issued in the same form as the initial payment. Depending on the form of payment, it can sometimes take up to 3 weeks to see the credit in your account.

 

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